Privacy Policy

This statement discloses the privacy policy for Frame Five Studios and encompasses the following URLs:

• www.framefive.co.uk
• www.framefivestudios.co.uk
• www.frame5.co.uk
• www.frame5studios.co.uk
• www.frame5.com
• www.frame5studios.com

 This statement does not extend to sites that are linked to any of the above URL's.

You should refer to those sites for further details about their use of your personal information.

Frame Five Studios (“We”) commit ourselves to protecting and respecting your privacy when visiting our website.

This privacy policy sets out how we will process and use any personal data that you provide to us, or that we may collect as a result of visiting www.framefive.co.uk.

Please read the following information to understand our practices with regards to your personal data and how we will treat it.

We may collect and process the following data about you:

• Any information that you provide by filling in forms on our site. This includes provided information for requesting further services or subscribing to any service offered by us on the site. We might also request further information and if you should report a problem with our site.
• We may keep a record of any correspondence if you should contact us.
• Details of the resources you access and of your visits to our site.

 Personal Information

We only retain the information we need to service your order (address, telephone number etc). You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold is held securely in accordance with our security policy and the law.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, writing to us at the above address.

Please provide us with your exact name and address. We will be sure your name is removed from the list.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address, writing to us at the above address.

Please provide us with your name and phone number. We will be sure your name is removed from the list.

We may collect information about your computer; this is statistical data concerning your browsing actions and does not identify you individually. This information includes your IP address where available, operating system and browser type, for system administration and to report collective information to our advertisers.

We may also collect information about your general internet usage using cookie files stored on the hard drive of all computers. The cookies contain valuable information that is transferred to your computers hard drive. In collecting this information we are able to improve our site and deliver a better and more personalised service.

You can refuse to accept cookies but note that in doing this you may be unable to access certain parts of our site. You can do this by activating the setting on your browser which allows you to refuse the setting.

We use the information held about you in the following ways:

• To notify you of any changes to our service.
• To ensure that the content of our site is presented in the most effective manner for you and your computer
• To provide you with the information, products and services in the event that we feel will be of interest to you.
• To allow you to participate in interactive features of our service, should you choose to do so.

We will not sell or pass on information held about you to any third parties for any advertising or marketing purposes. We may however disclose your personal information to third parties for the following reasons:

• To the prospective buyer in the event that we sell or business.
• If we are under a duty to comply with any legal obligation to disclose or share your personal data. To protect the rights, property and safety of our customers or others, or to enforce our terms of use for the site. For the purposes of fraud protection and credit risk reduction this may include exchanging information with other companies and organisations.

From time to time our site may contain links to and from the websites of our partner networks, advertisers and affiliates. If you visit any of these sites please note that they have their own privacy policies and you should check these before submitting any personal data. We cannot accept any responsibility or liability for these policies.

In accordance with the Act you can exercise the right to access any information we hold about you. [Any request may be subject to a fee of £10 in order to meet our costs in providing any details of the information we may hold about you.

Any changes to our privacy policy will be posted on this page.

We welcome any questions, comments and requests regarding this privacy policy and should be emailed to info@framefive.co.uk.

Thank you for taking the time to read our privacy policy.